Support options

If you don't find the answer you need in our resources, we have a range of additional options to suit your needs and your budget, from self-service support to guaranteed premium coverage.

Standard Support

Standard support is free to all users, and is included in our Economy project plans. Standard support is offered on a best-effort basis.

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Priority Support

For projects running on Business plans, we provide Priority support. Priority support includes a direct response channel to our technical team, and faster response times.

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Support Upgrades

Our highest level of support includes on-boarding, 24/7 critical response time guarantees, expedited direct access to our expert technical advisors and more.

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